6000110162 2015-10-30T10:57:07-04:00 6000207860 false About Circonus 1 2015-10-30T11:00:31-04:00 1 1 2015-08-12T17:05:03-04:00 0 0 Q: How often do updates usually come out? A: Updates to our SaaS platform and our Inside platform are slightly different. Our development team uses continuous integration on SaaS to deploy new code multiple times a day, once those changes have been fully tested in a dev environment. This allows us to respond to bug reports quickly and provide new features constantly. Each week on Friday afternoon, a change freeze is put in place, and all code changes in SaaS from the prior week are entered into an incorporation. These updates are rolled into new packages, and the incorporation is promoted on the following Monday. Release notes for each week are also available to describe the new changes. Q: How do customers usually test and stage updates? A: The version number of the incorporation can be entered into the site.json file in order to upgrade Circonus Inside to a specific version during the next Hooper (Circonus Installer) run. This can be used to upgrade to tested and approved versions. If a version number is not specified, a Hooper run will update all packages to the latest available versions. Some customers may choose to update frequently to stay on the latest code, while others may wait until there has been user acceptance and a change control request has been approved. A UAT environment can be set up as a separate instance from your main production instance in order to test and stage these changes. Q: How are customers notified about updates? A: Notifications of new features and major changes can be found both in the Release Notes available to Inside customers, as well as on the What's New page which is accessible to both Inside and SaaS customers. We also directly contact Inside customers in the case of necessary security updates or Flag Days. <div dir="ltr"> <div class="gmail_quote"><div dir="ltr"> <div> <div><b>Q: How often do updates usually come out?</b></div> <div><br></div> <div> <b>A:</b> Updates to our SaaS platform and our Inside platform are slightly different. Our development team uses continuous integration on SaaS to deploy new code multiple times a day, once those changes have been fully tested in a dev environment. This allows us to respond to bug reports quickly and provide new features constantly.</div> <div><br></div> <div>Each week on Friday afternoon, a change freeze is put in place, and all code changes in SaaS from the prior week are entered into an incorporation. These updates are rolled into new packages, and the incorporation is promoted on the following Monday. Release notes for each week are also available to describe the new changes.<br><br> </div> <div><p><span><b>Q: How do customers usually test and stage updates?</b></span></p></div> <div><br></div> <b>A: </b>The version number of the incorporation can be entered into the site.json file in order to upgrade Circonus Inside to a specific version during the next Hooper (Circonus Installer) run. This can be used to upgrade to tested and approved versions. If a version number is not specified, a Hooper run will update all packages to the latest available versions.</div> <div><br></div> <div>Some customers may choose to update frequently to stay on the latest code, while others may wait until there has been user acceptance and a change control request has been approved. A UAT environment can be set up as a separate instance from your main production instance in order to test and stage these changes.<br><br> </div> <div><b>Q: H<span>ow are customers notified about updates?</span></b></div> <div><br></div> <b>A:</b> Notifications of new features and major changes can be found both in the Release Notes available to Inside customers, as well as on the <a href="https://login.circonus.com/whats-new" target="" style="background-color: rgb(255, 255, 255);">What's New</a> page which is accessible to both<span> Inside and SaaS customers. We also directly contact Inside customers in the case of necessary security updates or Flag Days.</span> </div></div> <div class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"> <div> </div> </div></div></div></div></div></div> </div> 6000207860 102 6000041115 2015-12-07T16:32:29-05:00 6003235491 2 2 0 0 Circonus Inside Updates FAQ 2015-11-22T14:49:09-05:00 6002695175 1 2015-09-24T17:40:19-04:00 0 4 Circonus is a powerful, dynamic web application. We officially support Firefox 28+, Apple Safari 6.1+, IE 11, and Google Chrome 24+, but we strongly recommend that you keep your browser-of-choice updated to the latest version. Support for all modern browsers will be added in the near future. All users will need to enable Javascript and browser cookies to use Circonus. <p style="">Circonus is a powerful, dynamic web application. We officially support <strong>Firefox 28+</strong>, <strong>Apple Safari 6.1+</strong>, <strong>IE 11</strong>, and <strong>Google Chrome 24+</strong>, but we strongly recommend that you keep your browser-of-choice updated to the latest version. Support for all modern browsers will be added in the near future.</p><p><br></p><p>All users will need to enable Javascript and browser cookies to use Circonus.</p><p><br></p> 6000207860 70 6000066929 2017-04-17T10:56:06-04:00 6002807470 2 2 0 4 What are your browser requirements for using the Circonus UI? 2015-10-30T10:58:25-04:00 6003235491 1 2015-09-24T17:41:18-04:00 0 0 Circonus and OmniTI are separate legal entities. Having said that, besides having its genesis from the OmniTI Labs created Reconnoiter project, Circonus does draw on the extensive skill sets of the OmniTI staff. <p>Circonus and OmniTI are separate legal entities. Having said that, besides having its genesis from the OmniTI Labs created Reconnoiter project, Circonus does draw on the extensive skill sets of the OmniTI staff.</p> 6000207860 149 6000066930 2015-09-24T17:41:18-04:00 6003235491 3 2 0 0 Is Circonus part of OmniTI? 2015-10-30T10:58:08-04:00 6003235491 1 2015-09-24T17:43:27-04:00 0 0 Circonus has a large number of moving parts, many of which are open source. Reconnoiter is one of those systems. While we use tons of open source software, not everything internal to our platform is open. For more details into open source components that Circonus authors or contributes to considerably, check out Circonus Labs on Github. <p>Circonus has a large number of moving parts, many of which are open source. <a href="https://github.com/circonus-labs/reconnoiter" target="">Reconnoiter</a> is one of those systems. While we use tons of open source software, not everything internal to our platform is open. For more details into open source components that Circonus authors or contributes to considerably, check out <a href="https://github.com/circonus-labs" target="">Circonus Labs on Github</a>.</p> 6000207860 126 6000066931 2015-10-30T10:57:55-04:00 6003235491 4 2 0 0 How is Circonus related to Reconnoiter? 2015-10-30T10:57:52-04:00 6003235491 1 2015-09-24T17:44:49-04:00 0 0 Circonus was developed by the IT Operations and Scalability experts at OmniTI, counting companies in the Alexa 50 among its clients. <p>Circonus was developed by the IT Operations and Scalability experts at OmniTI, counting companies in the Alexa 50 among its clients. </p> 6000207860 112 6000066933 2015-09-24T17:44:49-04:00 6003235491 5 2 0 0 Who created Circonus? 2015-10-30T10:57:32-04:00 6003235491 1 2015-09-24T18:04:50-04:00 0 1 Can I start off with Circonus SaaS then move over to your Circonus-Inside? What will happen to the data I collected in the SaaS version? You can convert from Circonus SaaS to Circonus-Inside and Circonus will work with you to migrate your data from SaaS to Circonus-Inside, so that no data is lost. <p><span style="font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">Can I start off with Circonus SaaS then move over to your Circonus-Inside? What will happen to the data I collected in the SaaS version?</span></p> <p><span style="font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><br></span></p> <p><span style="font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">You can convert from Circonus SaaS to Circonus-Inside and Circonus will work with you to migrate your data from SaaS to Circonus-Inside, so that no data is lost. </span></p> 6000207860 48 6000066939 2015-10-30T11:06:46-04:00 6003235491 7 2 0 1 Can I switch from Circonus SaaS to Inside? 2015-10-30T11:03:23-04:00 6003235491 1 2015-09-24T18:06:39-04:00 0 1 Circonus-Inside has no licensing limit on the number of hosts or metrics. <p>Circonus-Inside has no licensing limit on the number of hosts or metrics. </p> 6000207860 49 6000066940 2015-09-24T18:06:39-04:00 6003235491 8 2 0 1 Are there any per-host or per-metric charges for Circonus-Inside? 2015-10-30T11:03:51-04:00 6003235491 1 2015-09-24T18:13:20-04:00 0 0 We don’t want any of our performance data going outside of our environment (for competitive and/or regulatory reasons), so we can’t use a SaaS solution. Do you have an alternate delivery method for Circonus? We sure do. Circonus comes in a Circonus-Inside version also, which lives fully within your legal environment. <p>We don’t want any of our performance data going outside of our environment (for competitive and/or regulatory reasons), so we can’t use a SaaS solution. Do you have an alternate delivery method for Circonus?</p> <p><br></p> <p>We sure do. Circonus comes in a Circonus-Inside version also, which lives fully within your legal environment. </p> 6000207860 41 6000066942 2015-10-30T11:12:11-04:00 6003235491 9 2 0 0 What alternate delivery methods exist for Circonus Inside? 2015-10-30T11:12:09-04:00 6003235491 1 2015-09-24T18:27:56-04:00 0 0 On your website you highlight how important it is to have externally processed monitoring – why then do you offer a Circonus-Inside version? That's a very legitimate question. Circonus-Inside is within a client's legal environment, but not necessarily housed alongside the systems being monitored. Quite the contrary, we strongly recommend that Circonus-Inside be located in an external datacenter. <p><span style="font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">On your website you highlight how important it is to have externally processed monitoring – why then do you offer a Circonus-Inside version?</span></p> <p><span style="font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><br></span></p> <p><span style="font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;">That's a very legitimate question. Circonus-Inside is within a client's legal environment, but not necessarily housed alongside the systems being monitored. Quite the contrary, we strongly recommend that Circonus-Inside be located in an external datacenter. </span></p> <p><span style="font-family: 'Open Sans', 'Helvetica Neue', Helvetica, Arial, sans-serif; font-size: 14px;"><br></span></p> 6000207860 44 6000066955 2015-10-30T11:06:36-04:00 6003235491 14 2 0 0 Why do you offer a Circonus-Inside version? 2015-10-30T11:04:50-04:00 6003235491 1 2016-01-17T19:30:19-05:00 0 0 This glossary provides handy reference for definitions for common terms relevant to Circonus, with links to provide further information. This list will be updated and expand over time. Links in the first column will direct you to a relevant section in the Circonus User Manual. Where applicable, additional links are provided in the description. Term Description Acknowledgement Represents a single acknowledgement of an alert. Each acknowledgement has a defined start and end point during which the alert is considered acknowledged. Active This refers to a metric that is currently being collected. Alert This refers to the notification that can optionally be sent to a user/group/program/etc., as the result of an Event. Annotation This refers to manual identification of something in the timeline. For example, you might Annotate a server being down for maintenance. The same condition might have also cause an Event and possibly an Alert to occur. Bert This is Circonus's notification and case management system. Broker Circonus operates a worldwide system of nodes for configuring checks and gathering metrics. These nodes are known as Circonus Public Brokers and are available for use by any active Circonus accounts. Enterprise Brokers are software appliances that can be downloaded and installed in a customer's datacenter for running checks and gathering metrics privately. Bundle This is a collection of checks that have the same configuration and target, but collect from different brokers. A bundle can have one check or many checks in it, and changing the bundle effects all the associated checks. CAQL This acronym stands for Circonus Analytics Query Language. This query language allows users to formulate queries for graphing complex transformations of collected data and allows fine-tuning of previously hidden parameters. Additional information is available in the CAQL Tutorial. Check Circonus assesses services and processes the telemetry it collects during that assessment. These assessments are called "Checks" within Circonus. There are many Types of Checks in Circonus. Cluster A metric cluster is a cluster of metrics defined by a set of queries. Enzo This is Circonus's web stream, a real-time UI data system. Ernie This is Circonus's fault detection system, a real-time rules engine. Event This refers to what occurs when a threshold is breached. This may or may not generate an Alert. FQ This is Circonus's preferred message queue system. It is available on Github from Circonus Labs, along with further documentation. Histogram This is one type of graphic representation of a data distribution. A typical histogram will take many values and place them into bins, representing those bins in a bar chart or pictogram. Click here to learn more. Hooper This is the Circonus Installer. Host A host device (or target) is simply any other system that you want Circonus to monitor, whatever kind of system it might be (server, network device, application, etc.). Maintenance This refers to a scheduled maintenance window for an account, check bundle, rule set, or host. During maintenance windows, alerts are suppressed. Metric When checks are run, they produce a variety of telemetry information. Each of these data streams is called a "metric." For example, round-trip latency, and all the values measured to produce that stream of data, is one metric. CPU Utilization is another. Module This refers to the type of a check. The preferred term is Type.  NAPP Noit APPliance, this broker appliance is the custom configuration shipped with Reconnoiter. Overlay Graph overlays allow you to view data related to a graph over top of the graph itself. The link to the left covers overlays in general, but click here to learn more about Analytics Overlays. Reconnoiter The large-scale monitoring and trend analysis software that runs on a Circonus broker. Available on Github from Circonus Labs. Ruleset Rulesets define a collection of rules to apply to a given metric, which generate alerts when violated. Each rule has a severity which links to a contact group or groups to be notified about the alert. Snowth This is Circonus's data storage system, a distributed time-series storage and analytics system. Tag A category assigned to an object for filtering purposes. Target See Host, which is the preferred term in Circonus. A Host is the "Target" of a Check. Template This refers to a means to setup a mass number of checks quickly by applying check bundles from one host (the master host) to a set of other hosts. Type This refers to the type of a Check, for example, a Ping Check or an HTTPTrap Check. Worksheet This refers to a collection of graphs that allows quick correlation across the graphs.   <div dir="ltr"><div> <p>This glossary provides handy reference for definitions for common terms relevant to Circonus, with links to provide further information. This list will be updated and expand over time.</p> <p><br></p> <p>Links in the first column will direct you to a relevant section in the Circonus User Manual. Where applicable, additional links are provided in the description.</p> <p><br></p> <table border="1" cellpadding="0" cellspacing="0" id="table13658"><tbody> <tr> <td style="white-space:nowrap"><strong>Term</strong></td> <td class="current"><strong>Description</strong></td> </tr> <tr> <td>Acknowledgement</td> <td>Represents a single acknowledgement of an alert. Each acknowledgement has a defined start and end point during which the alert is considered acknowledged.<br> </td> </tr> <tr> <td>Active</td> <td>This refers to a metric that is currently being collected.</td> </tr> <tr> <td>Alert</td> <td>This refers to the notification that can optionally be sent to a user/group/program/etc., as the result of an Event.<br> </td> </tr> <tr> <td>Annotation</td> <td>This refers to manual identification of something in the timeline. For example, you might Annotate a server being down for maintenance. The same condition might have also cause an Event and possibly an Alert to occur.<br> </td> </tr> <tr class="current"> <td>Bert</td> <td>This is Circonus's notification and case management system.</td> </tr> <tr> <td>Broker</td> <td>Circonus operates a worldwide system of nodes for configuring checks and gathering metrics. These nodes are known as Circonus Public Brokers and are available for use by any active Circonus accounts. Enterprise Brokers are software appliances that can be downloaded and installed in a customer's datacenter for running checks and gathering metrics privately.<br> </td> </tr> <tr class="current"> <td>Bundle</td> <td>This is a collection of checks that have the same configuration and target, but collect from different brokers. A bundle can have one check or many checks in it, and changing the bundle effects all the associated checks.<br> </td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/CAQL" target="">CAQL</a><br> </td> <td>This acronym stands for Circonus Analytics Query Language. This query language allows users to formulate queries for graphing complex transformations of collected data and allows fine-tuning of previously hidden parameters. Additional information is available in the <a href="https://support.circonus.com/solution/articles/6000055846-caql-v1-0-tutorial" target="">CAQL Tutorial</a>.<br> </td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Data/CheckTypes" target="">Check</a><br> </td> <td>Circonus assesses services and processes the telemetry it collects during that assessment. These assessments are called "Checks" within Circonus. There are many Types of Checks in Circonus.<br> </td> </tr> <tr> <td> <a class="current" href="https://login.circonus.com/user/docs/Data/View/MetricClusters" target="">Cluster</a><br> </td> <td>A metric cluster is a cluster of metrics defined by a set of queries.<br> </td> </tr> <tr> <td>Enzo</td> <td>This is Circonus's web stream, a real-time UI data system.</td> </tr> <tr> <td>Ernie</td> <td>This is Circonus's fault detection system, a real-time rules engine.</td> </tr> <tr> <td>Event</td> <td>This refers to what occurs when a threshold is breached. This may or may not generate an Alert.<br> </td> </tr> <tr> <td>FQ</td> <td>This is Circonus's preferred message queue system. It is available on Github from <a href="https://github.com/circonus-labs/fq" target="">Circonus Labs</a>, <span style="line-height: 18px;">along with further documentation.</span> </td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Visualization/Graphs/View/Histograms" target="">Histogram</a><br> </td> <td>This is one type of graphic representation of a data distribution. A typical histogram will take many values and place them into bins, representing those bins in a bar chart or pictogram. Click <a href="https://en.wikipedia.org/wiki/Histogram" target="">here</a> to learn more.</td> </tr> <tr> <td>Hooper</td> <td>This is the Circonus Installer.</td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Data#HostsTargets" target="">Host</a><br> </td> <td>A host device (or target) is simply any other system that you want Circonus to monitor, whatever kind of system it might be (server, network device, application, etc.).</td> </tr> <tr> <td>Maintenance</td> <td>This refers to a scheduled maintenance window for an account, check bundle, rule set, or host. During maintenance windows, alerts are suppressed.<br> </td> </tr> <tr> <td>Metric</td> <td>When checks are run, they produce a variety of telemetry information. Each of these data streams is called a "metric." For example, round-trip latency, and all the values measured to produce that stream of data, is one metric. CPU Utilization is another.</td> </tr> <tr> <td>Module</td> <td>This refers to the type of a check. The preferred term is Type. </td> </tr> <tr> <td>NAPP</td> <td>Noit APPliance, this broker appliance is the custom configuration shipped with Reconnoiter.</td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Visualization/Graphs/View/Overlays" target="">Overlay</a><br> </td> <td>Graph overlays allow you to view data related to a graph over top of the graph itself. The link to the left covers overlays in general, but click <a href="https://login.circonus.com/user/docs/Visualization/Graphs/View/Overlays/Analytics" target="">here</a> to learn more about Analytics Overlays.</td> </tr> <tr> <td> <a href="https://login.circonus.com/resources/reconnoiter/" target="">Reconnoiter</a><br> </td> <td>The large-scale monitoring and trend analysis software that runs on a Circonus broker. Available on Github from <a href="https://github.com/circonus-labs/reconnoiter" target="">Circonus Labs</a>.</td> </tr> <tr> <td>Ruleset</td> <td>Rulesets define a collection of rules to apply to a given metric, which generate alerts when violated. Each rule has a severity which links to a contact group or groups to be notified about the alert.<br> </td> </tr> <tr> <td>Snowth</td> <td>This is Circonus's data storage system, a distributed time-series storage and analytics system.</td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Tags" target="">Tag</a><br> </td> <td>A category assigned to an object for filtering purposes.</td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Data#HostsTargets" target="">Target</a><br> </td> <td>See Host, which is the preferred term in Circonus. A Host is the "Target" of a Check.</td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Data/Templates" target="">Template</a><br> </td> <td> <span class="current" style="line-height: 18px;">This refers to a means to setup a mass number of checks quickly by</span> applying check bundles from one host (the master host) to a set of other hosts.</td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Data/CheckTypes" target="">Type</a><br> </td> <td>This refers to the type of a Check, for example, a Ping Check or an HTTPTrap Check.</td> </tr> <tr> <td> <a href="https://login.circonus.com/user/docs/Visualization/Graphs/View/Worksheets" target="">Worksheet</a><br> </td> <td>This refers to a collection of graphs that allows quick correlation across the graphs.<br> </td> </tr> </tbody></table> <p> </p> </div></div> 6000207860 131 6000105708 2017-09-25T16:20:02-04:00 6003235491 15 2 0 0 Circonus Glossary of Terms 2016-02-08T12:14:22-05:00 6003235491